Shipping Policy

Welcome to Velora72! We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

• All orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive a confirmation message with tracking details (if available).

Shipping Time

Estimated delivery times are:

• Pakistan: 3–7 business days
• International: 7–15 business days (depending on the destination)

Please note that delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Shipping charges are calculated at checkout based on your location.
• Free shipping may be offered during special promotions or on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available). You can use this to track your shipment.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. Velora72 is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery time, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of receiving your package. Include clear photos of the damaged item and packaging so we can assist you with a replacement or refund.

Contact Us

If you have any questions about shipping, please contact us:

Velora72 Customer Support
📧 Email: tahiradilmuhammad@gmail.com 
📞 Phone/WhatsApp: +92 3344880326(replace with your number)

Thank you for shopping with Velora72! We appreciate your trust and look forward to serving you.